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I spent an hour in the bank with my dad, as he had to transfer some money. I couldn’t resist myself and asked….
“ Dad, why don’t we activate your Internet banking?”
“ why would I do that?” He asked …
“ Well, then you won’t have to spend an hour here for things like transfer. You can even do your shopping online. Everything will be so easy!”
I was so excited about initiating him into the world of net banking.
He asked “ if I do that, I want have to step out of the house?
“ yes, yes”! I said. I told him now even groceries can be delivered at door now how Amazon delivers everything!
His answer left me tongue-tied.
He said” since I entered this bank today, I have met four of my friends, I have chatted a while with the staff who know me very well by now.
You know I am alone …. this is the company that I need. Like I get ready to come to the bank. I have enough time, it is the physical touch that I crave.
Two years back I got sick, The store owner from whom I buy fruits, came to see me and sat by my bedside and cried.
When your mum fell down a few days back while on her morning walk. Our local grocer saw her and immediately got his car to rush her home he knows where I live.
Would I have that human touch if everything became online?
Why would I want everything delivered to me and force me to interact with just my computer?
I like to know the person that I’m dealing with and not just the seller. It creates bonds of relationships.
Does Amazon deliver all this as well?”
Technology isn’t life…
Spend time with people….. not with devices.